FAQs
It depends on where you are. If you are in a metro city, you should receive your order in 2-3 business days.
We currently do not ship overseas. However reach out to us at help@yourbasil.com, and we will see what we can do :)
The policies with respect to COD & Shipping are dynamic. But it will be safe to assume that all COD orders will attract a COD charge. Shipping charges vary depending on the pincode.
An order can be cancelled only if it hasn't been dispatched. You can cancel the order by visiting My orders page.
We accept returns only in the case of manufacturing defects. Please reach out to us at help@yourbasil.com
Our customer support is available Monday to Friday: 10:00 am - 5:00 pm.
Average answer time: 24hr
Our Registered Address is
DZignX Products Private Limited
Hoda Workspace, 30/A 14th cross, 9th Main Rd, HSR Layout, Bengaluru, Karnataka 560102
CIN U51909KA2022PTC164084