Product Warranty
Warranty Policy
Our warranty covers the following products: manufacturing defects, primarily weakening of welding and riveting.It does not cover usage related wear and tear.
Lunchboxes
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What is covered?
Repair or replacement in the event:
- Any in-transit damage
- Breakage during delivery or handling
What is not covered?
Repair or replacement in the event:
- Damage caused by regular use: (e.g., staining of silicone, scraping of print)
- Wear and tear: (e.g., loosening of hinges, welding issues)
- Physical damage caused after delivery
Water Bottles
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What is covered?
Repair or replacement in the event:
- Any in-transit damage
- Breakage during delivery or handling
What is not covered?
- Damage caused by regular use: e.g., dents or scratches from drops, fading of print
- Physical damage caused after delivery
School Bags
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What is covered?
Repair or replacement in the event:
- Manufacturing defects in the bag’s materials or construction
- Defective or faulty zippers
- Defects in straps, buckles, or other hardware
What is not covered?
- Normal wear and tear from regular use
- Damage caused by accidents, misuse, abuse, or rough handling
- Damage caused by overloading or improper use
- Stains, discoloration, or water-related damage