Product Warranty
Warranty Policy
Our 6-month manufacturing warranty covers the following products: manufacturing defects, primarily weakening of welding and riveting.It does not cover usage related wear and tear.
Lunchboxes
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What is covered?
Repair or replacement in the event:
- Any in-transit damage
- Breakage during delivery or handling
What is not covered?
Repair or replacement in the event:
- Damage caused by regular use: (e.g., staining of silicone, scraping of print)
- Wear and tear: (e.g., loosening of hinges, welding issues)
- Physical damage caused after delivery
Water Bottles
+
What is covered?
Repair or replacement in the event:
- Any in-transit damage
- Breakage during delivery or handling
What is not covered?
- Damage caused by regular use: e.g., dents or scratches from drops, fading of print
- Physical damage caused after delivery
School Bags
+
What is covered?
Repair or replacement in the event:
- Any in-transit damage.
- Breakage during delivery or handling
- Stitching or zipper defects present at the time of delivery
What is not covered?
- Damage caused by regular use
- Physical damage caused after delivery